Orders Issues

OEM Service Manual is a website which provides reliable and comprehensive repair manual pdf for various brands according to the unique VIN of the automobile to provide accurate and reliable information according to the make and model of the vehicle.

The manuals are like a one-stop resource covering every repair, maintenance, and repair of your beloved ride. However, like any other online platform, there can be some issues related to orders on OEM Service Manual.

Some Common Orders-Related Issues

Delayed Delivery

One of the most common issues faced by our customer may be of delayed delivery of their orders. Yet, there is very little chance of this happening but if in case our customers face this, it is mainly due to the high demand for certain manuals or the delay in the shipping of USB-related products. Customers can track their orders through the website and contact customer support if there are any concerns about the delivery time.

Incorrect or Incomplete Orders

Another issue that customers may face is receiving an incorrect or incomplete order. We understand it can be frustrating but we work tirelessly to provide every order accurately to our customers and expectations are everywhere. To avoid this, customers should double-check their order before placing it and contact customer support if there are any discrepancies.

Payment Issues

It is possible that some of the customers may face issues with the payment-related options available at OEM Service Manual. It can vary from failed transactions to incorrect charges. To make sure that the customer does not face the issue they need to contact their bank in case of a failed transaction to get the resolution. If there is any other payment-related issue, they can reach out to customer support for further assistance.

Difficulty in Accessing Digital Manuals

Although it is quite impossible there can be instances where some customers may face difficulties accessing digital manuals after purchasing them from our website. It can be due to technical issues or incorrect login credentials. Customers can contact customer support for help in resolving this issue.

Refund and Return Policy

In the case where the customer is not satisfied with the purchase they made, they can face issues with the refund and return policy of OEM Service Manual. So it is very important for customers to thoroughly read and understand the policy before making a purchase to avoid any issues later on. If there are any concerns, they can reach out to customer support for clarification.

    0
    Your Cart
    Your cart is emptyReturn to Shop